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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Wilmington

Brandywine flooding, burst pipe in a row home, nor’easter roof leak, or mold in the basement? Our Wilmington restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Wilmington Team

Restoration crew handling cleanup and repairs from start to finish

The first thing we do is stop whatever is causing the damage. Once that’s handled, we go through the property with you, show you what we found, and write up a free estimate. We won’t start any work until you say go.

We handle property damage restoration in Wilmington for row homes, houses, apartments, and commercial buildings. That means water, fire, smoke, mold, and storm damage. When the drying is done, the same crew stays on for the repairs, so you’re not left hunting for another contractor.

As a disaster restoration company in Wilmington, we’re backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners all over New Castle County call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Wilmington

Every damage restoration service in Wilmington we offer starts with a free inspection. Here’s what we run into most often around town, and how we handle it.

Water damage restoration service

Water Damage

Flooded basements and frozen pipes keep us busy, and so do leaks that move between row homes. We pull out the water, set up dehumidifiers, and come back every day with a meter until the readings tell us it’s dry.

More about water damage restoration in Wilmington
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, space heaters, and old wiring cause plenty of house fires here. In a row home, the smoke can easily slip next door too. We clean up the soot, go after the smell at its source, and replace anything that can’t be saved.

More about fire and smoke damage restoration in Wilmington
Mold remediation service

Mold Remediation

Damp basements and muggy summers make mold a regular visitor. We find it on basement walls, behind plaster, and in bathrooms. We take care of the moisture first, then remove the mold and dry everything out.

More about mold remediation in Wilmington
Storm damage restoration service

Storm and Hail Damage

Nor’easters, what’s left of tropical storms, and summer thunderstorms all bring wind and heavy rain. We dry the structure, tear out what’s soaked, and repair the inside.

More about storm damage restoration in Wilmington
Commercial restoration service after property damage

Commercial Restoration

A burst pipe in a downtown office tower or a flooded restaurant on the Riverfront can bring business to a halt. We plan the drying around when you need to reopen, and we document every step for your insurance.

More about commercial restoration in Wilmington
Reconstruction and rebuild service after water or fire damage

Reconstruction

After everything is dry, we put back what we had to remove. That could be drywall, plaster, flooring, cabinets, trim, or paint. One company handles it from start to finish.

More about reconstruction in Wilmington
Plastic containment walls set up around a water-damaged room

Leak Damage

In Wilmington, a lot of leaks start in brick row homes that are more than a hundred years old. Pipes run through shared walls, vacant units freeze in winter, and a burst line next door can end up in your kitchen. Our Wilmington restoration team finds the source, gets the standing water out, dries the wet areas, and fixes the damage before it spreads.

More about leak damage in Wilmington
Mold growing on ceiling panels after a leak

Mold Removal

Mold in Wilmington homes tends to hide in old brick and stone basements, behind plaster walls, and in finished basements out in the suburbs. Our team figures out where the moisture is coming from, seals off the area, removes the mold, and cleans up. Then we fix the water problem so it doesn’t come back.

More about mold removal in Wilmington
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

Heavy rain and older sewer lines in the city can push sewage up through basement drains and into bathrooms and floors. Our team removes it, cleans and disinfects everything it touched, and dries the area. Anything that isn’t safe to keep gets hauled out. We work quickly so you can get back home.

More about sewage cleanup in Wilmington
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

What Wilmington Customers Say

We dealt with hurricanes and storm surge and honestly didn't know who to call. Eric showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.

Monica VillarrealGoogle review

Aaron came out within the hour and knew exactly what he was doing. Our washing machine supply line failed and water got into the guest bathroom - he explained everything before starting and kept us posted the whole time. Highly recommend Aaron and 24 Hour Flood Pros.

Derek MercerGoogle review

Matthew and Julius helped remove the shower In my bathroom after it flooded my house, very glad they were respectful and cleaned after their mess. I would definitely recommend this company to anyone who is in need of some work!

Vincent PocaigueGoogle review

How it works

What happens after you call of Wilmington

  1. 1

    Call

    Call any time you need emergency disaster restoration in Wilmington. Let us know what happened, and we’ll send a crew your way.

  2. 2

    Arrive and inspect

    Our crew shows up within 45 minutes. The inspection costs nothing, and we take the photos and moisture readings your insurance company will want.

  3. 3

    Stop and extract

    We stop the leak first. Then we get the water out of the carpet, the pad, and the basement floor.

  4. 4

    Dry and monitor

    Our equipment runs around the clock. We stop by every day to check readings and keep going until everything is fully dry.

  5. 5

    Clean and treat

    Every surface that water, soot, or smoke reached gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When the job is finished, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

We start documenting on the very first visit. Your adjuster gets our photos and moisture readings, and they can call us directly if they have questions.

Your policy decides what’s covered. Our job is keeping the paperwork clear so your claim doesn’t get held up.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Wilmington

We provide restoration services in Wilmington and in towns across northern Delaware and nearby Pennsylvania.

Neighborhoods

  • Trolley Square
  • Little Italy
  • Wawaset Park
  • The Highlands
  • Riverfront
  • Forty Acres

Nearby cities

  • Newark
  • New Castle
  • Claymont
  • Elsmere
  • Newport
  • Hockessin
  • Pike Creek
  • Bear
  • Greenville
  • Middletown
  • Chadds Ford, PA
  • Kennett Square, PA

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

Hiring a restoration company

How to choose a restoration company in Wilmington

Restoration companies in Wilmington don’t all operate the same way. Before you sign anything, these five questions are worth asking.

  • Can a crew come out tonight in Wilmington?

    Water and smoke keep causing damage no matter what time it is. With 24/7 emergency restoration in Wilmington, you can get help any hour, including nights, weekends, and holidays.

  • How soon will someone arrive?

    We respond fast to emergency calls all over Wilmington. When you call, we’ll give you an expected arrival time, so you know when to look for us.

  • Are the inspection and estimate free?

    You should know how bad the damage is and what it will cost before any work begins. A free inspection and estimate shows you what your Wilmington property needs, without an upfront fee.

  • Is the firm IICRC certified?

    IICRC certified technicians follow established standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Wilmington.

  • Will the same team handle repairs?

    Keeping the cleanup and the repairs with one team means fewer handoffs and a much simpler process for you.

Wilmington weather and housing

Common Causes of Water Damage in Wilmington

Wilmington sits where the Brandywine and the Christina meet the Delaware River. Rivers, storms, and older homes cause most of the damage we see.

  • River flooding

    During Ida in 2021, the Brandywine reached a record crest and flooded homes and businesses along its banks.

  • Nor’easters

    Fall and winter storms can bring days of wind, rain, and snow. Old roofs and windows are usually where the water gets in.

  • Frozen pipes

    Cold snaps freeze pipes in outside walls, basements, and empty row homes. The leak shows up once they thaw.

  • Old basements

    Stone and brick foundations let water through during heavy rain and the spring thaw.

A lot of Wilmington homes are brick row homes from the late 1800s and early 1900s, with shared walls, plaster, and old plumbing. Suburban homes in Pike Creek and Hockessin often have finished basements that can hide water damage for a while.

We see these problems across New Castle County and in southern Chester and Delaware counties in Pennsylvania.

Common questions

Wilmington Damage Restoration FAQs

What should I do if flooding reaches my Wilmington home?

Stay out of the water. Once it’s safe, take photos of the damage. We can remove the water and dry out the house.

Should I call my insurance company or a restoration company first in Wilmington?

If it’s safe, call a restoration company quickly so the damage doesn’t spread, and let your insurance company know as soon as you can. We document the affected areas with photos and moisture readings to support your claim.

Does homeowners insurance cover water damage in Wilmington?

Sudden water damage, like a broken supply line or an appliance that overflows, is often covered. Flooding from outside usually needs a separate flood policy, and sewer backup often needs extra coverage added to your policy. Your own policy decides what’s covered, so check with your insurer to be sure.

How much does water damage restoration cost in Wilmington?

The water damage restoration cost in Wilmington depends on how much water got in, what materials it reached, and how long the moisture sat there. A lot of homes here are older rowhomes with plaster walls and basements. Small jobs may only need extraction and drying, while bigger ones can mean pulling up flooring and replacing drywall.

Is the water damage restoration estimate free, and are there any upfront costs?

The inspection and estimate are both free. You’ll get the recommended work and expected costs in writing, and we’ll go over any payment details with you before anything starts.

What should I do if a pipe bursts in my Wilmington rowhome?

Turn off the main water valve, and let your neighbor know if you share a wall. We can dry both sides and document the damage for insurance.

Answering calls 24/7

Get a Free Inspection in Wilmington

Need a damage restoration service in Wilmington right now? Call (833) 243-5663 any time. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

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