Open 24 hours, every day
Corroded pipe leak, condo water damage, wind damage, or brush fire smoke? Our Waikoloa restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (833) 243-5663
We work with all major insurance carriers
One team, start to finish
The first thing we do is stop the damage. Once that's under control, we walk through the space with you and write up a free estimate. If you're away from the island, we send you photos instead. We don't start any work until you tell us to.
Our property damage restoration in Waikoloa covers homes, condos, vacation rentals, and commercial buildings. We take on water, fire, smoke, mold, and storm jobs. After the place is dry, the same crew does the rebuild, so there's no second contractor to track down.
We're a disaster restoration company in Waikoloa backed by IICRC Certified Firm #70120685. Homeowners, condo associations, rental owners, and businesses along the Kohala Coast call us when something goes wrong.
Homes and businesses
Every damage restoration service in Waikoloa we handle starts with a free inspection. These are the jobs we get called for most, and here's how our crew takes care of them.
Salt air eats away at pipes, fittings, and water heaters. In a condo building, one failed supply line can send water into the units below. We get the water out first. Then we set up dehumidifiers and come back each day to check moisture until it's dry.
More about water damage restoration in Waikoloa
The area is surrounded by dry grassland. Brush fires like the 2021 Mana Road fire have pushed smoke and ash right into neighborhoods. We clean up the soot and go after the smell where it starts. Anything that can't be saved gets replaced.
More about fire and smoke damage restoration in Waikoloa
After a leak, a rental or second home can sit closed up for weeks. In this warm air, mold grows quickly. We fix whatever is causing the moisture before we remove the mold, then we dry the area.
More about mold remediation in Waikoloa
Strong winds come down from the saddle and can pull up roofing. Kona storms and passing hurricanes can also bring heavy rain. We dry out the structure, tear out wet materials, and repair the inside.
More about storm damage restoration in Waikoloa
A pipe break in a resort building can shut things down fast, and so can a leak in a shop at Queens' MarketPlace. We work out the drying plan around when you need to reopen. Your insurance company gets documentation for every step.
More about commercial restoration in Waikoloa
When everything is dry, we put back what we had to take out. That can mean drywall, flooring, cabinets, trim, and paint. You deal with one company for the whole job.
More about reconstruction in WaikoloaTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Cody came out within the hour and knew exactly what he was doing. Our AC drain line failed and water got into the basement - he explained everything before starting and kept us posted the whole time. Highly recommend Cody and 24 Hour Flood Pros.
We dealt with salt air corrosion and honestly didn't know who to call. Tony showed up, got the water out, and set up the drying equipment same day. Professional, answered every question, and the place doesn't smell or feel damp anymore. Would use them again.
Called after condo plumbing caused a mess in our guest bathroom. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.
How it works
of WaikoloaYou can call any time for emergency disaster restoration in Waikoloa. Tell us what's going on, and we'll get a crew headed your way.
Our crew shows up within 45 minutes. There's no charge for the inspection, and we take photos and moisture readings for your insurance.
First we stop the leak. Then we pull the water out of the carpet, the tile, and the floors.
Our drying equipment stays on around the clock. Someone comes back every day to take readings until everything is dry.
Any surface that water, soot, or smoke touches gets cleaned.
We fix the walls, floors, and cabinets. When the job is done, your adjuster gets the final paperwork from us.
Insurance and claims
We work with all major insurance carriers. That includes State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
The paperwork starts on our first visit. We send your adjuster our photos and moisture readings, and if they have questions, they can call us directly.
What gets covered is up to your policy. What we can do is keep the paperwork clean so your claim doesn't get stuck.
Where we work
We offer restoration services in Waikoloa and in communities along the Kohala and Kona coasts.
Don't see your area listed? Call us and we'll tell you right away.
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Hiring a restoration company
Restoration companies in Waikoloa aren't all set up the same way. Before you sign anything, ask these five questions.
By morning, a condo leak can already be dripping into the unit below. Go with a company that sends crews out 24/7, holidays included.
A lot of owners here live on the mainland. Ask whether they'll send you photos and keep you updated by phone.
You should know what the job involves and what it costs before any work starts. Getting that information shouldn't cost you anything.
IICRC firms train their crews on current cleaning and drying standards. Ask for the firm number and look it up online yourself.
If a restoration company in Waikoloa also does the rebuild, you don't have to go out and hire a second contractor.
Waikoloa weather and housing
Waikoloa is one of the driest spots on the island. Most of the damage here comes from plumbing, salt air, wind, and fire.
Ocean air slowly eats through copper pipes, water heaters, and AC parts. Pinhole leaks show up sooner here than they would on the mainland.
With shared walls and units stacked on top of each other, one leak can reach several homes. Supply lines and water heaters are usually to blame.
Dry fountain grass catches and burns fast. Fires like the 2021 Mana Road fire sent smoke and ash into Waikoloa Village.
Strong winds can pull roofing loose. Kona storms and passing hurricanes don't come often, but when they do, the rain is heavy.
A lot of homes here are vacation rentals or second homes, so a slow leak can keep going for weeks before anyone catches it. Resort condos add shared plumbing and stacked units to the mix.
We run into these problems in the North and South Kohala districts of Hawaii County.
Common questions
Close windows and turn off any AC that pulls in outside air. Avoid vacuuming ash with a regular vacuum. We can clean soot from surfaces and treat odors at the source.
Most policies expect you to take reasonable steps to limit further damage, so calling a restoration company early makes sense. Notify your insurance provider as soon as you can. Our documentation can help support your claim.
Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flooding usually needs separate flood insurance, and hurricane coverage may be separate in Hawaii. Coverage depends on your policy, so check with your insurance provider.
Every job is different. Cost depends on the size of the affected area, the type of materials involved, and how much rebuilding is needed. Many Waikoloa jobs are condos or vacation rentals, where water may reach the unit below. Catching the problem early usually keeps the cost lower.
We offer a free inspection and written estimate before restoration work begins. We’ll explain the recommended services and expected costs so you know what to expect. Any payment requirements will be discussed before work starts.
Yes. Leaks under sinks, behind toilets, or from AC lines can stay hidden inside walls, even on the dry Kohala coast. Watch for musty smells or staining near the floor.
Available 24/7
Need a damage restoration service in Waikoloa right now? Call (833) 243-5663, day or night. A crew can be there within 45 minutes, and the inspection is free.
Call (833) 243-5663Tell us what happened and we'll call you right back.