Open 24 hours, every day
Fallen pine on the roof, damp crawlspace, kitchen fire, or mold behind a wall? Our Charlotte restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.
Call (980) 406-9449
We work with all major insurance carriers
One team, start to finish
We stop the damage first, no exceptions. Then we go room by room with you and hand over a free written estimate. Nothing starts until you've seen it for yourself.
We handle property damage restoration in Charlotte for homes, townhomes, and commercial buildings. Water, fire, smoke, mold, storm, it's all covered. Once it's dry, the same crew rebuilds, so you're not waiting on anyone else.
As a disaster restoration company in Charlotte, we're backed by IICRC Certified Firm #70120685. Homeowners, property managers, business owners across Mecklenburg County, they're who call us when something goes wrong.
Homes and businesses
Every damage restoration service in Charlotte starts with a free inspection. Here's what we see most, and what the crew actually does.
Broken supply lines, failed water heaters, these are everyday calls. A lot of Charlotte homes sit over crawlspaces too, where a leak can drip for weeks before anyone notices. We pull the water out, dry the space, check moisture daily until the framing tests dry.
More about Water damage restoration in Charlotte
Cooking fires, dryer fires, old wiring, these can fill every room with smoke even when the fire itself stays small. We clean the soot, treat the smell at its source, and replace what can't be saved.
More about Fire and smoke damage restoration in Charlotte
Charlotte's humid air makes mold a real risk after any leak. We find it on crawlspace joists, behind bathroom walls, in stuffy attics. Fix the moisture, pull the mold, and dry the area.
More about Mold remediation in Charlotte
Tall oaks and pines shade a lot of Charlotte homes, and they come down hard once the wind picks up. Hurricane Helene in 2024 put trees on roofs all over the region. Rain follows, and we dry the attic and walls, pull the wet materials, and repair what's underneath.
More about Storm damage restoration in Charlotte
A burst pipe in an Uptown office. A roof leak over a South End restaurant. Either one closes the doors for days. We plan the drying around getting you reopened, document every step for your insurance.
More about Commercial restoration in Charlotte
After drying, we put back what came out, subfloor, drywall, flooring, cabinets, trim, paint. One company for the whole job.
More about Reconstruction in Charlotte
In Charlotte, a summer storm can drop a pine on your roof, and heavy rain can leak through before the storm even passes. Burst pipes and failed water heaters cause plenty of leaks too. Our Charlotte restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads. The sooner we start, the less of your home the water reaches.
More about leak damage in Charlotte
Crawlspaces around Charlotte can stay damp for months, and humid summers make it worse. Mold grows under the house, behind walls, and under flooring where nobody looks. Our team finds what's causing the moisture, seals off the affected area, removes the mold, and cleans the space. We also fix the water problem that let the mold grow in the first place.
More about mold removal in CharlotteTree roots and heavy rain can cause sewer lines to back up into bathrooms, kitchens, and floors. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out. We work fast so your home is safe to live in again.
More about sewage cleanup in CharlotteTalk it through with our crew. The call is free, and so is the inspection.
From our Google reviews
Chris was amazing to work with! He was quick to respond, arrived promptly, and communicated clearly every step of the way. His work was thorough and professional, and he made a stressful situation much easier to handle. Highly recommend 24 Hour Flood Pros!
If quality service is what ur looking for this is the place you need! Nolan is an upstanding person who genuinely cares for the people he works with and has the most outstanding work ethic I have ever had the pleasure of knowing! I Will definitely keep recommending over and over!
From the moment I called, their team was responsive, professional, and genuinely caring. Their expertise and attention to detail made a stressful situation so much easier. Highly recommend them to anyone in need of flood restoration services!"
How it works
of CharlotteCall any time for emergency disaster restoration in Charlotte. Tell us what happened, and a crew's on the way.
The crew's there within 45 minutes. Inspection's free, and we take the photos and moisture readings your insurance will want.
Stop the leak first. Then pull water out of carpet, floors, and crawlspaces.
Equipment runs day and night. We're back every day checking readings until everything actually tests dry.
Every surface the water, soot, or smoke touched gets cleaned.
Walls, floors, cabinets go back in. Final paperwork goes to your adjuster.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.
Documentation starts on the first visit. Photos and moisture readings go straight to your adjuster, and they can call us directly if they've got questions.
Your policy decides what's covered, not us. Our job's keeping the paperwork clear enough your claim doesn't stall.
Where we work
We cover Charlotte and towns across Mecklenburg County and just past it.
Don't see your area listed? Call us and we'll tell you right away.
Call (980) 406-9449Hiring a restoration company
Restoration companies in Charlotte aren't all set up the same way. Before you sign anything, ask these five questions.
Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.
Ask for a specific arrival time, not a vague promise, so you can plan the next hour.
You should know the scope and the cost before work starts, with no charge to find out.
Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.
One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.
Charlotte weather and housing
Charlotte gets steady rain all year, plus the occasional tropical storm. Add crawlspaces and clay soil to the mix, and water finds its way in regardless.
Hurricanes often reach Charlotte with days of heavy rain and wind. Hugo in 1989, Helene in 2024, both dropped trees across the area.
Little Sugar Creek, Briar Creek, McAlpine Creek, they rise fast in a downpour. Low-lying homes near them take on water easier than most.
Summer humidity condenses on cool pipes and ducts under the house. Over time it soaks the insulation and rots the joists.
Not every year, but when they hit they knock out power and drop limbs. Pipes can freeze during a long outage.
Older neighborhoods like Dilworth and Myers Park run homes from the early 1900s. Some still have original plumbing and crawlspaces with poor airflow. Newer homes on sloped lots can take on water in the lower level if the yard happens to drain toward the house.
We see these problems across Mecklenburg, Union, Cabarrus, Gaston, and Iredell counties, plus York County, SC.
Common questions
Don’t go in if wiring or equipment might be wet. If a pipe is leaking, shut off the main water valve. We can pump out the water, dry the crawlspace, and check the joists and insulation.
Most policies expect you to take reasonable steps to limit further damage, so calling a restoration company early makes sense. Notify your insurance provider as soon as you can. Our documentation can help support your claim.
Homeowners insurance often covers sudden and accidental water damage, such as a burst pipe or failed water heater. Flooding usually needs a separate flood policy, and many North Carolina policies have a hurricane deductible. Your specific policy decides coverage, so it’s worth confirming with your insurer.
Every job is different. Cost depends on the size of the affected area, the type of materials involved, and how much rebuilding is needed. Many Charlotte homes sit over crawlspaces, and drying under the house can add time. Catching the problem early usually keeps the cost lower.
We offer a free inspection and written estimate before restoration work begins. We’ll explain the recommended services and expected costs so you know what to expect. Any payment requirements will be discussed before work starts.
Yes. Tall oaks and pines can come down in strong storms, as many did during Helene in 2024. Once the roof is open, rain gets in quickly. After the tree is cleared, we can dry and repair the inside.
Available 24/7
Need a damage restoration service in Charlotte right now? Call (980) 406-9449, any time. Crew there within 45 minutes, inspection free.
Call (980) 406-9449Tell us what happened and we'll call you right back.